Outage in AlsoEnergy
Modem heartbeats
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We have resolved this issue, no recurrence of alerts.
We identified a service that was not communicating after a network operation, this issue is resolved however it may take some time for the portal to update. This notification is in resolve of modem heartbeat alerts. We will continue to monitor this over the next 8 hours. Thank you for your patience during this time.
We are currently investigating an issue with modem heartbeats for a subset of devices.
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