Altmetric staff have enacted secondary services as a workaround which has restored access to all Altmetric services. We shall continue to monitor the performance of the service and be ready to re-enable the primary systems once they are restored. We apologise for the interruption to service and will be working with our hosting supplier to conduct a root cause analysis.
The Altmetric hosting provider has detected a critical electrical connection issue that has required them to make some of our infrastructure unavailable. In order to recover quickly, Altmetric staff have enacted the disaster recovery switchover to secondary equipment in an alternative location. We anticipate the Explorer and Details Pages being returned to service within the next 30mins. Our next update will be at 16:15 UK / UTC.
We are currently investigating an issue that is affecting the Explorer & Detail Pages. Our Incident Team is investigating and we will report back in 30 minutes.
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"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
It has never been easier to understand the outages in your external cloud services.
All of your service statuses in one place
Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Get instant notifications in your email, Slack, or Discord when we detect a service outage.
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Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Create one dashboard for each of your teams. Monitor only the services that each teams uses. Dedicated dashboard with custom notification settings.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
IT Support
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There are 1742 services to choose from, and we're adding more every week.
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