Outage in Alyce

Errors signing into Alyce Dashboard

Resolved Minor
December 15, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

Need to monitor Alyce outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Alyce, and never miss an outage again.
Start Free Trial

Outage Details

Alyce users who login via Google, Microsoft, or Okta may see errors trying to sign into the Alyce Dashboard. Users who are currently signed in are unaffected. Logging in with an email/password is working as expected. We’ve identified the issue with an upstream technology partner and will provide updates as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 12/15/2021 04:38PM

The root cause of this issue has been fixed by our technology provider. Users are now able to login successfully via Google, Microsoft, and Okta. We will be monitoring for a period of time to ensure everything is working properly before resolving this incident. Please reach out to support@alyce.com if you're seeing any issues.

IDENTIFIED over 2 years ago - at 12/15/2021 04:18PM

Alyce users who login via Google, Microsoft, or Okta may see errors trying to sign into the Alyce Dashboard. Users who are currently signed in are unaffected. Logging in with an email/password is working as expected. We’ve identified the issue with an upstream technology partner and will provide updates as soon as possible.

Latest Alyce outages

Alyce dashboard access through Microsoft SSO - 4 months ago
Alyce Dashboard temporarily unavailable - about 1 year ago
Teams pages not loading for some users - over 1 year ago
Delays with email gift invitations - over 2 years ago
Some Users Unable to Login to Alyce - over 2 years ago

The easiest way to monitor Alyce and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE