Outage in amazee.io

Client support availability during Easter Holidays

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted 7 days
Official incident page

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Outage Details

During the upcoming Easter holidays (Mar 29th 2024 - Apr 1st 2024), amazee.io will be continuing to offer support albeit at a reduced availability. Our on-call engineers will continue to monitor the platform and the ticketing system. This is a reminder that in case of need of support, you can create a support ticket (via email, Slack if available, the Support portal, or the chat widget within the amazee.io Lagoon dashboard). For critical or high-severity issues that require more immediate attention, please call the emergency number written down in your contract. Full support services will commence again as of Tuesday, Apr 2nd, 2024. From all of us at Amazee.io, we wish you a safe and happy holiday break.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/03/2024 06:05AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/27/2024 09:46AM

During the upcoming Easter holidays (Mar 29th 2024 - Apr 1st 2024), amazee.io will be continuing to offer support albeit at a reduced availability. Our on-call engineers will continue to monitor the platform and the ticketing system.

This is a reminder that in case of need of support, you can create a support ticket (via email, Slack if available, the Support portal, or the chat widget within the amazee.io Lagoon dashboard).
For critical or high-severity issues that require more immediate attention, please call the emergency number written down in your contract.

Full support services will commence again as of Tuesday, Apr 2nd, 2024.

From all of us at Amazee.io, we wish you a safe and happy holiday break.

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