This chart provides user-reported problems for amazee.io in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official amazee.io status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last amazee.io outages and possible affected you.
Maintenance · started 4 months ago
Over the last 7 days environments that are using the amazee.io CDN (Fastly) and are hosted on AWS clusters have experienced elevated connection issues. While this only affected a very small amount (less than 0.01%) of requests, we started to analyze and investigate this issue together with the teams at Fastly and AWS. While we have not found the exact root cause yet, we found a workaround on the AWS Loadbalancers that reduces the connection issues to regular levels expected of regular internet connection issues. We are continuing to monitor this issue and trying to find the root cause together with Fastly and AWS. We will continue to provide updates here.
Minor Resolved · 14 days ago · lasted 27 minutes
We are seeing intermittent timeouts on some websites and have identified that this is due to our third party provider Faslty having a performance impact incident. This is only affecting the websites using Fastly CDN. More information on Fastly statuspage: https://www.fastlystatus.com/incident/375707
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Maintenance Resolved · about 2 months ago · lasted 27 days
Dear customer, during the holiday season (Dec 26 - 30), amazee.io will continue to offer support at a reduced availability. Our on-call engineers will monitor the platform and the ticketing system. A reminder that in case of an emergency, you can reach out to support via the emergency number written in your contract. Full support services will commence again as of Monday, Jan 2nd, 2023.
Minor Resolved · 2 months ago · lasted about 5 hours
We have noticed degraded performance for production and development databases for websites hosted in CH4 region. We are currently working with the infrastructure provider to find out the cause of the problem. Websites might experience connectivity issues to the databases.
Minor Resolved · 3 months ago · lasted about 24 hours
CH4 - Deployment's infrastructure degraded performance
Builds could fail because deployments exceeded the threshold. A build retry could fix the issue. We are investigating on the issue.
Minor Resolved · 3 months ago · lasted 10 minutes
CH4 - Availability Issues with a subset of sites
We've identified issues with one of the compute nodes. Our team works on replacing this node - A small subset of sites could be impacted by this action
Minor Resolved · 3 months ago · lasted about 2 hours
Slow builds on CH4
We're investigating several reports of slow builds on CH4.
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