Outage in AnyDesk

Scheduled Maintenance for my.anydesk I & II: Monitoring

Resolved Minor
January 29, 2024 - Started 3 months ago - Lasted 28 days
Official incident page

Need to monitor AnyDesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AnyDesk, and never miss an outage again.
Start Free Trial

Outage Details

my.anydesk II is currently undergoing maintenance, which is expected to last for the next 48 hours or less. You can still access and use your account normally. Logging in to the AnyDesk client will be restored once the maintenance is complete. We apologize for any inconvenience caused by this issue. Please refer to the following article for assistance if necessary: https://support.anydesk.com/knowledge/install-a-license-key#assign-license-key We appreciate your patience and understanding as we work towards resolving this issue.
Components affected
AnyDesk Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/26/2024 09:38PM

Client logins have been restored to full functionality. We will remain vigilant to ensure uninterrupted service. Thank you for your patience and cooperation.

MONITORING 3 months ago - at 02/01/2024 05:07PM

All client logins are now available. We will continue to monitor the login functionality to prevent any further interruptions.

We appreciate your patience and understanding while we worked towards resolving this issue.

INVESTIGATING 3 months ago - at 02/01/2024 06:15AM

The maintenance of systems is still ongoing to ensure that the client login will be available to all customers and users.
The client login functionality for SSO with IDP is restored.

We apologize for any inconvenience caused by this issue.

Please refer to the following article for assistance if necessary: https://support.anydesk.com/knowledge/install-a-license-key#assign-license-key

We appreciate your patience and understanding as we work towards resolving this issue.

INVESTIGATING 3 months ago - at 01/30/2024 08:40PM

my.anydesk I and my.anydesk II are available again, and you can use the AnyDesk client normally. Logging in to the client will be available once the maintenance is complete.
We apologize for any inconvenience caused by this issue.

Please refer to the following article for assistance if necessary: https://support.anydesk.com/knowledge/install-a-license-key#assign-license-key

We appreciate your patience and understanding as we work towards resolving this issue.

INVESTIGATING 3 months ago - at 01/30/2024 06:56PM

my.anydesk I and II are currently undergoing maintenance. You can still use the AnyDesk client normally. However, logging in to the client will only be possible once the maintenance is complete.
We apologize for any inconvenience caused by this issue.

Please refer to the following article for assistance if necessary: https://support.anydesk.com/knowledge/install-a-license-key#assign-license-key

We appreciate your patience and understanding as we work towards resolving this issue.

INVESTIGATING 3 months ago - at 01/29/2024 02:53PM

my.anydesk II is currently undergoing maintenance, which is expected to last for the next 48 hours or less. You can still access and use your account normally. Logging in to the AnyDesk client will be restored once the maintenance is complete.
We apologize for any inconvenience caused by this issue.

Please refer to the following article for assistance if necessary: https://support.anydesk.com/knowledge/install-a-license-key#assign-license-key

We appreciate your patience and understanding as we work towards resolving this issue.

Latest AnyDesk outages

Global Network maintenance - about 1 month ago
Major outage - Customer Portal - about 2 months ago

The easiest way to monitor AnyDesk and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime