Outage in Apollo Graph

Account Creation Failures in Studio-UI

Resolved Minor
November 08, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing an incident where new account creations in Studio-UI are failing. We are investigating the issue and we will be sharing updates. Existing accounts are not affected, and you can continue to authenticate with existing accounts. We want to thank you for your patience and sincerest apologies to anyone who is currently effected.
Components affected
Apollo Graph Studio UI
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/09/2022 03:35AM

This incident has been resolved.

MONITORING over 2 years ago - at 11/08/2022 11:46PM

We have identified the issue and we have implemented a fix. Users should be able to create new accounts in Studio-UI, and utilize public variants now. We again appreciate your patience while we awaited resolution of this matter.

INVESTIGATING over 2 years ago - at 11/08/2022 11:26PM

Public variants are also inaccessible at the moment. We apologize for the inconvenience, and we are working quickly to identify the issue.

INVESTIGATING over 2 years ago - at 11/08/2022 11:22PM

We are currently experiencing an incident where new account creations in Studio-UI are failing. We are investigating the issue and we will be sharing updates. Existing accounts are not affected, and you can continue to authenticate with existing accounts. We want to thank you for your patience and sincerest apologies to anyone who is currently effected.

Latest Apollo Graph outages

Traces and signatures missing from Insights Studio - 19 days ago
Problem loading Proposals - about 1 month ago
High Studio UI latency - about 1 month ago
Increased error rates across Apollo services - about 2 months ago
Issues with schema publishing - 3 months ago

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