Outage in AppFollow

Delays in AppStore Reviews Publishing and Ratings Collection

Resolved Minor
July 03, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

AppStore is not publishing reviews since 28th of June. Users can still write their reviews, but they are not published. No comments from Apple yet. AppFollow systems are fully operational, waiting for the news from AppStore.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/04/2023 06:19PM

The issues with App Store reviews not being published and ratings data not being available have been resolved. However, ratings data for the affected days will remain unavailable. Apple did not provide us with any details regarding the cause of these issues.

IDENTIFIED almost 2 years ago - at 07/03/2023 02:30PM

AppStore is not publishing reviews since 28th of June. Users can still write their reviews, but they are not published.
Ratings are also unavailable because of the issue on the Apple's side, but there are no comments from their end yet.
AppFollow systems are fully operational, waiting for the news from AppStore.

IDENTIFIED almost 2 years ago - at 07/03/2023 10:05AM

AppStore is not publishing reviews since 28th of June. Users can still write their reviews, but they are not published.
No comments from Apple yet.
AppFollow systems are fully operational, waiting for the news from AppStore.

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