Outage in AppRiver

Facebook Capture

Resolved Minor
April 18, 2024 - Started 13 days ago - Lasted 4 days
Official incident page

Need to monitor AppRiver outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AppRiver, and never miss an outage again.
Start Free Trial

Outage Details

Facebook Capture API cannot accept data from business pages even though completion of the installation process was initially completed. Internal teams are working with Facebook regulators to resolve this issue. Once the connection is restored, any connections initiated after March 1, 2024, must be reauthenticated. Historical data will be automatically captured to the point of initial connection.
Components affected
AppRiver Archive
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/22/2024 05:18PM

Facebook has accepted the adjustments. Please note that any connections initiated after 1 March 2024 must be re-authenticated. Historical data well automatically captured.

IDENTIFIED 13 days ago - at 04/18/2024 06:39PM

Facebook Capture API cannot accept data from business pages even though completion of the installation process was initially completed. Internal teams are working with Facebook regulators to resolve this issue. Once the connection is restored, any connections initiated after March 1, 2024, must be reauthenticated. Historical data will be automatically captured to the point of initial connection.

Know when your vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime