Outage in AppZen

Issues with AAP Invoice Processing

Resolved Minor
January 23, 2024 - Started 3 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Hi There, We have identified an issue with AppZen's internal database. The issue is being looked upon by the team on the highest priority. We are working to fix the issue. We will keep you updated on the progress. The next update will be in 2 hours. We regret the inconvenience caused due to this. Regards, AppZen Support Team
Components affected
AppZen AAA API AppZen Invoice Processing
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2024 10:25AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/23/2024 08:35AM

Hi There,

The issue is identified & fixed by the team. The backlog clearing is in progress and catching up.
We will keep you updated on the progress.
The next update will be in 2 hours.

We regret the inconvenience caused due to this.


Regards,
AppZen Support Team

IDENTIFIED 3 months ago - at 01/23/2024 06:21AM

Hi There,

The issue is identified & fixed by the team. The backlog clearing is in progress and catching up.
We will keep you updated on the progress.
The next update will be in 2 hours.

We regret the inconvenience caused due to this.


Regards,
AppZen Support Team

IDENTIFIED 3 months ago - at 01/23/2024 04:16AM

Hi There,

The issue is identified & fixed by the team. We are working to clear the backlogs.
We will keep you updated on the progress.
The next update will be in 2 hours.

We regret the inconvenience caused due to this.


Regards,
AppZen Support Team

INVESTIGATING 3 months ago - at 01/23/2024 03:42AM

Hi There,

The issue is still being investigated by the team on the highest priority. We are working to fix the issue.
We will keep you updated on the progress.
The next update will be in 2 hours.

We regret the inconvenience caused due to this.


Regards,
AppZen Support Team

INVESTIGATING 3 months ago - at 01/23/2024 01:11AM

Hi There,

We have identified an issue with AppZen's internal database.

The issue is being looked upon by the team on the highest priority. We are working to fix the issue.
We will keep you updated on the progress.
The next update will be in 2 hours.

We regret the inconvenience caused due to this.


Regards,
AppZen Support Team

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