This chart provides user-reported problems for Aptible in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Aptible status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Aptible outages and possible affected you.
Minor · started about 9 hours ago
Operations for resources in us-east-1 are queueing for up to 5 minutes before beginning to execute, as a result of an AWS issue causing certain operations (especially `CopySnapshot` operations) to be extremely delayed. (These operations ordinarily begin to execute within 1 or 2 seconds.) Currently, only resources in us-east-1 are affected. We are making changes to disable some of the affected AWS operations until the underlying AWS issue is resolved. In the meantime, operations may take longer than usual to start, but will eventually begin to execute if no action is taken (and if they are not cancelled).
Minor Resolved · about 2 months ago · lasted 31 minutes
Due to the unavailability of the AWS EC2 API in the ap-southeast-1 region, Aptible Operations have been blocked in that region.
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Minor Resolved · 3 months ago · lasted about 1 hour
We are currently investigating a large number of unreachable ELBs in AWS's us-east-1 region, and are wait for acknowledgement from AWS and trying to narrow the scope of the failures in order to provide failover/workarounds if possible.
Minor Resolved · 3 months ago · lasted 3 days
OpenSSL has announced a critical vulnerability  for which a patch will be released tomorrow, November 1, 2022 between 13:00 and 17:00 UTC. The nature of the vulnerability has not been disclosed, but based on how it's being handled, Aptible expects it could be a serious vulnerability affecting data confidentiality for those running affected OpenSSL versions (>= 3.0.0, < 3.0.7). Aptible has reviewed all infrastructure components that we manage and have confirmed that all are unaffected by this vulnerability. These components include: - Our Managed TLS endpoints - The TLS endpoints for our REST API services (Auth and Deploy APIs) - All versions of our managed databases - Our log forwarding infrastructure - Our metrics collection infrastructure - Our SSH and Git server infrastructure Still, every Aptible customer should check the OpenSSL versions used in their apps to confirm they're unaffected. To do so, run: $ aptible ssh --app $APP_HANDLE openssl version If the version is >=...
Minor Resolved · 3 months ago · lasted 2 days
Continuation of AWS ELB incident https://status.aptible.com/incidents/b3xvn9tmzfjz
This is a continuation of https://status.aptible.com/incidents/b3xvn9tmzfjz It has been noticed that we can only detect the issue when HTTP requests are made to the Endpoint, and as the incident started in the middle of a weekend night, we were not able to identify Endpoints which were not in use. We're reviewing and remediating additional Endpoints now, and will make an update to the platform to remove health checks entirely if AWS cannot fix the Route53 issue.
Minor Resolved · 3 months ago · lasted about 1 hour
AWS ALB issue
We have identified an AWS issue with Route 53 health checks where some records are failing over to Brickwall, our error server, despite the containers passing health checks. As far as we can tell, this is affecting a small number of Endpoints, unfortunately including dashboard.aptible.com, as well.
Minor Resolved · 4 months ago · lasted 12 minutes
EC2 Host Failure
We are investigating an EC2 dedicated host failure affecting a small number of apps and databases. Affected apps are currently being restarted on healthy instances (apps scaled to 2 or more are automatically distributed across availability zones and will automatically failover).
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