Outage in Apwide
Golive instabilities
Resolved Minor
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Outage Details
Components affected
Apwide Golive CloudLatest Updates ( sorted recent to last )
The issue appears to be successfully addressed.
It stemmed from contention within our system responsible for communication with Jira instances.
To remedy this, we have refined the initiation of calls to Jira, reducing their frequency.
Additionally, we have augmented the pool size of the system overseeing the contention, enhancing its capacity to handle tasks effectively.
A fix has been implemented and we are monitoring the results.
A potential root cause has been pinpointed, and a configuration workaround has been implemented in the production environment.
We are actively monitoring its impact.
Concurrently, efforts are underway to develop a permanent fix.
Platform is stable for 5 hours but analysis to identify the root cause is still ongoing.
Apwide Golive is currently experiencing instabilities.
Our teams are working to identify the causes.
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