Outage in AskCody

Slow page load times - Investigating

Resolved Minor

January 09, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing slow load times across the platform and are now investigating the issue.

Components affected

AskCody Visitor Management Portal AskCody Meeting Services Portal AskCody Room Management Portal AskCody Workplace Central

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/09/2023 08:47AM

After monitoring the response times, following the implementation of a solution, the issue related to the degraded performance has been resolved.
You should now experience normal page load times in the management portal.

INVESTIGATING over 1 year ago - at 01/09/2023 07:39AM

We are currently experiencing slow load times across the platform and are now investigating the issue.

Latest AskCody outages

North America: Degraded Performance - ErrorUnauthorized - 14 days ago

North America: Degraded Performance - ErrorUnauthorized - 15 days ago

Degraded Performance - Insights - 3 months ago

Degraded Performance - Workplace Central - 4 months ago

Degraded performance: Slow loading on the AskCody platform - 4 months ago

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