Outage in Assignar

"All Insights" report list failing to load for some users

Resolved Minor
October 30, 2023 - Started 6 months ago - Lasted about 19 hours
Official incident page

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Outage Details

The team has identified an issue with the "All Insights" page in our Assignar dashboard. For some users, their Insights report list and favourites do not load, and an error message is displayed - "Looks like you have no reports setup. Click here to get started." If you experience this issue, please try refreshing the page after 2-3 minutes. The team is working to resolve this issue as soon as possible.
Components affected
Assignar Insights
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/30/2023 08:27PM

This issue has now been resolved.

MONITORING 6 months ago - at 10/30/2023 06:55AM

A fix has been implemented, and we will continue to monitor this issue.

IDENTIFIED 6 months ago - at 10/30/2023 01:09AM

The team has identified an issue with the "All Insights" page in our Assignar dashboard.

For some users, their Insights report list and favourites do not load, and an error message is displayed - "Looks like you have no reports setup. Click here to get started."

If you experience this issue, please try refreshing the page after 2-3 minutes.

The team is working to resolve this issue as soon as possible.

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