Outage in Assignar

Assignar Mobile Version 8.11.1 - Allocation SMS Link Not Working

Resolved Minor
March 17, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

The team has identified an issue affecting the links in allocation SMS's sent to workers using Assignar Mobile App version 8.11.1. The workers can still view their allocations as normal, however the "Team" page is currently not displaying any information for the affected users. Users on other versions are not impacted.
Components affected
Assignar Mobile App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/18/2024 03:07AM

This incident has now been resolved.

If you have any further issues, please log a ticket with Assignar Support

MONITORING about 2 months ago - at 03/18/2024 12:06AM

A fix has been implemented and is being monitored.

Affected users will need to close and re-open or refresh their Assignar Mobile application to resolve the issue.

IDENTIFIED about 2 months ago - at 03/17/2024 11:12PM

The team has identified an issue affecting the links in allocation SMS's sent to workers using Assignar Mobile App version 8.11.1.

The workers can still view their allocations as normal, however the "Team" page is currently not displaying any information for the affected users.

Users on other versions are not impacted.

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