Outage in Atlas

HOT-106981: Outage in Atlassian Intelligence functionality in multiple products

Resolved Minor
January 15, 2024 - Started 4 months ago - Lasted 38 minutes
Official incident page

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Outage Details

We are investigating an issue with Atlassian Intelligence that is impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, Atlas, and Compass Cloud customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/15/2024 01:00AM

Between 23:45 UTC to 00:30 UTC, we experienced an outage in some Atlassian Intelligence features for Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, Atlas, and Compass. The issue has been resolved and the service is operating normally.

MONITORING 4 months ago - at 01/15/2024 12:47AM

We have identified the root cause of the increased errors and have mitigated the problem. We are now monitoring closely.

INVESTIGATING 4 months ago - at 01/15/2024 12:31AM

We are investigating an issue with Atlassian Intelligence that is impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, Atlas, and Compass Cloud customers. We will provide more details within the next hour.

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