Outage in Atlas

Admin Portal Feature Access Issue

Resolved Major
April 03, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.
Components affected
Atlas Authentication and User management
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/03/2024 11:38AM

Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.

IDENTIFIED about 1 month ago - at 04/03/2024 10:10AM

We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recovery shortly.

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