Outage in Auth0
OTP verification errors for customers using iOS 15 or above
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
We have identified the root cause and deployed a fix. Please update your application to version 1.8.2 to fully restore the service.
We are currently experiencing an issue with our Guardian OTP application. All customers using iOS 15 or above may experience push notification errors when accessing TOTP codes on their devices. We advise to use another factor if one is enabled. Our team is actively working to mitigate the issue. We will provide updates as we gather more information.
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