Outage in Authorize.net

EVO Card Authorization Issue

Resolved Minor
August 22, 2023 - Started 9 months ago - Lasted about 2 hours
Official incident page

Need to monitor Authorize.net outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Authorize.net, and never miss an outage again.
Start Free Trial

Outage Details

Authorize.net is aware of an issue that is currently affecting EVO card authorizations. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 25. Reported Start Time: 20:45 GMT on 8/22/2023. Next Update: Within 90 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC16631347
Components affected
Authorize.net EVO
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/23/2023 12:17AM

The issue affecting EVO card authorizations has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Impact: Users are now able to use EVO card transactions as normal.

Reported Start Time: 20:45 GMT on 8/22/2023.
Reported End Time: 23:25 GMT on 8/22/2023.

Next Update: No further updates, issue resolved.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC16631347

INVESTIGATING 9 months ago - at 08/22/2023 10:12PM

Authorize.net is aware of an issue that is currently affecting EVO card authorizations.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 25.

Reported Start Time: 20:45 GMT on 8/22/2023.

Next Update: Within 90 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC16631347

Latest Authorize.net outages

Webhook Service Disruption - 17 days ago
Planned System Enhancement – One Time Pin SMS Support for Merchant Interface/Portal - about 1 month ago
Payment Service Disruption - about 1 month ago
Virtual Point of Sale Bug Fixes - 2 months ago
Intermittent Latency for Multiple Services - 4 months ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE