Outage in Authorize.net
Intermittent Latency for Multiple Services
Resolved Minor
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Outage Details
Components affected
Authorize.net HSBC Authorize.net Heritage Worldpay Authorize.net Streamline Authorize.net EVO Authorize.net Heartland Payment Systems Authorize.net American Express Direct Authorize.net Digital Payments Authorize.net AIB Merchant Services (AIBMS) Authorize.net First Data Omaha Authorize.net Global Payments North America (GPN) Authorize.net TSYS Acquiring Solutions Authorize.net Recurring Billing Authorize.net Cardnet Authorize.net NAB EPX Authorize.net eCheck/ACH Authorize.net Elavon Authorize.net FdiAus Authorize.net Barclays Merchant Services Authorize.net WestPac Authorize.net First Data Nashville Authorize.net Vantiv Authorize.net HBOS Authorize.net Reports - Partner Interface Authorize.net Chase Paymentech Solutions Authorize.net Customer Information Manager Authorize.net Transaction Search - Merchant Interface Authorize.net Reports - Merchant InterfaceLatest Updates ( sorted recent to last )
The issue affecting intermittent latency to multiple services is fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 19:30 GMT on 01/31/2024
Reported End Time: 01:00 GMT on 02/01/2024
Impact: Customers are now able to use these services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
We continue to work on the issue that impacts several services, including transaction processing, follow-on transaction requests, reporting services, user interface, search capabilities and profile updates.
Impact: Users may experience issues with transaction processing, follow on transaction requests, reporting services, user interface search capabilities, Customer Information Manager and Recurring Billing profile updates.
Reported Start Time: 19:30 GMT on 1/31/2024
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: TBD
Authorize.net is aware of intermittent latency that will occur for the next few hours which may impact several services including transaction processing, follow on transaction requests, reporting services, user interface, search capabilities and profile updates.
Impact: Users may experience issues with transaction processing, follow on transaction requests, reporting services, user interface search capabilities, Customer Information Manager and Recurring Billing profile updates.
Reported Start Time: 19:30 GMT on 1/31/2024
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: TBD
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