Outage in Authorize.net

Planned System Enhancement – One Time Pin SMS Support for Merchant Interface/Portal

Resolved Minor
April 18, 2024 - Started 9 months ago - Lasted 25 days
Official incident page

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Outage Details

Authorize.net will be enhancing the Merchant Interface/Portal and provide support for SMS when performing multi-factor authentication once a user has a mobile number on file. For more details, please see our support article: What is multi-factor authentication (MFA)? Release Schedule: -Sandbox: April 18, 2024 -Production: April 29, 2024 Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/13/2024 03:27PM

We have completed the Sandbox and Production update adding support for SMS when performing multi-factor authentication at login.

For more details, please see our support article: What is multi-factor authentication (MFA)?

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

MONITORING 8 months ago - at 05/03/2024 03:07AM

We have completed the Sandbox and Production update adding support for SMS when performing multi-factor authentication at login, and we are monitoring our systems.

For more details, please see our support article: What is multi-factor authentication (MFA)?

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

IDENTIFIED 8 months ago - at 04/30/2024 08:18PM

The Production update has been rescheduled for May 2, 2024. We will provide an update once completed or if there is any further change in the schedule.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

IDENTIFIED 8 months ago - at 04/23/2024 04:40PM

The Sandbox has been completed as of April 22, 2024.

The Production update is now scheduled for April 29, 2024.


Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

IDENTIFIED 9 months ago - at 04/18/2024 05:45PM

We are currently implementing our previously announced update.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

IDENTIFIED 9 months ago - at 04/18/2024 05:15PM

Authorize.net will be enhancing the Merchant Interface/Portal and provide support for SMS when performing multi-factor authentication once a user has a mobile number on file.

For more details, please see our support article: What is multi-factor authentication (MFA)?

Release Schedule:
-Sandbox: April 18, 2024
-Production: April 29, 2024

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

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