Outage in Autify

[Autify for Web] Unable to save scenarios in some cases

Resolved Minor
September 08, 2023 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Currently there is a partial degradation in cases requiring saving scenarios that have data or variables in them. When saving scenarios with data or variables, if the 'Show Data Tab' or 'Show Variables' tab under Options are disabled then the scenario will fail to save. If you are affected by this issue please ensure you have enabled the 'Show Data Tab' and 'Show Variables Tab' under Options in the Scenario Editor. We have identified the cause of the issue and are currently working on the fix. We are very sorry for the inconvenience caused.
Components affected
Autify Web interface
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/08/2023 09:08AM

This issue has now been resolved. We are sorry for any inconvenience it may have caused.

MONITORING 8 months ago - at 09/08/2023 08:33AM

A fix has been implemented and verified. We are monitoring the status now.

IDENTIFIED 8 months ago - at 09/08/2023 08:21AM

Currently there is a partial degradation in cases requiring saving scenarios that have data or variables in them.
When saving scenarios with data or variables, if the 'Show Data Tab' or 'Show Variables' tab under Options are disabled then the scenario will fail to save.
If you are affected by this issue please ensure you have enabled the 'Show Data Tab' and 'Show Variables Tab' under Options in the Scenario Editor.
We have identified the cause of the issue and are currently working on the fix.
We are very sorry for the inconvenience caused.

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