Increased error rates when accessing Cost Explorer, Budgets, and Cost and Usage Reports

12:01 PM PST We are investigating increased error rates when accessing Cost Explorer, Budgets, Cost and Usage Reports and Cost Explorer APIs and SDK in the US-EAST-1 Region.

12:33 PM PST We are experiencing error rates for Cost Explorer and Budgets impacting console, APIs and SDK. We do not currently see any impact to Cost and Usage Reports. We have identified the root cause and are working on mitigating the issue. We will provide you with another update by 1:00 PM PST.

1:05 PM PST We continue to experience increased Console, API and SDK error rates for Cost Explorer and Budgets. This is also impacting some portions of the Cost Management Console, Cost Categories Console, the Console home Cost and Usage widget and the Console Mobile Application. This is also causing delays for Cost Anomaly Detection (CAD) deliveries. CAD deliveries will resume upon mitigation. We have identified the root cause and are working on mitigating the issue. We will provide you with another update by 1:45 PM PST.

1:46 PM PST We continue experiencing increased Console, API and SDK error rates for Cost Explorer and Budgets. This is also impacting some portions of the Cost Management Console, Cost Categories Console, the Console home Cost and Usage widget and the Console Mobile Application. This is also causing delays for Cost Anomaly Detection (CAD) deliveries. CAD deliveries will resume upon mitigation. Our mitigation efforts are underway and we will provide you with another update by 2:30 PM PST.

2:19 PM PST We are currently seeing early signs of recovery and we continue to work towards full mitigation. We will provide you another update by 3:15 PM PST.