Increase authentication errors - Ohio

Beginning at 6:16 AM PST, we began experiencing increased error rates for IAM Identity Center in the US-EAST-2 Region. During this time, customers would have experienced errors or delays when attempting to authenticate using federation through a custom URL. At 6:32 AM, our Engineering teams were automatically engaged. By 7:40 AM, we had begun working on multiple parallel paths to mitigate the issue. By 9:01 AM, we observed partial recovery and at 9:20 AM we had observed full recovery. We continue to monitor recovery, and will provide an update on our progress within the next 60 minutes.

We are investigating increased authentication error rates affecting IAM Identity Center in the US-EAST-2 Region. Customers may experience errors or delays when attempting to federate through a custom URL.