Outage in AWS

Degraded WorkMail WebMail performance

Resolved Minor

April 06, 2021 - Started about 3 years ago - Lasted 12 months

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Outage Details

8:14 PM PDT We are investigating a degraded customer experience with the WorkMail Web client in the US-EAST-1 Region impacting logins.

9:12 PM PDT We are continuing to investigate a degraded customer experience with the WorkMail Web client in the US-EAST-1 Region.

9:33 PM PDT Between 6:57 PM and 9:25 PM PDT we experienced a degraded customer experience logging in to the WorkMail Web client in the US-EAST-1 Region. The issue has been resolved and the service is operating normally.

Components affected

Amazon WorkMail (us-east-1)

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