Outage in aXcelerate

USI Integration Issue

Resolved Minor
October 18, 2023 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware of an error being returned when attempting to verify USIs within aXcelerate. We are working with the USI office to investigate this further and locate the cause. We will provide further updates as information becomes available.
Components affected
aXcelerate External Integration
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/18/2023 06:27AM

The issue affecting the USI Integration has been identified and resolved. USIs can now be created and verified through the system again.

INVESTIGATING 7 months ago - at 10/18/2023 02:00AM

We are aware of an error being returned when attempting to verify USIs within aXcelerate. We are working with the USI office to investigate this further and locate the cause. We will provide further updates as information becomes available.

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