Outage in aXcelerate

Online Assessments & Learner Portal Performance

Resolved Minor
October 04, 2023 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with Online Assessments and the Learner Portal where performance may be affected.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/04/2023 06:45AM

After further monitoring this afternoon, the performance of Online Assessments and the Learner Portals has remained consistent.

We thank you for your patience in this matter.

MONITORING 7 months ago - at 10/04/2023 04:09AM

We have investigated the issue affecting Online Assessments and the Learner Portal performance. Performance has returned to normal conditions. We are continuing to monitor the performance.

MONITORING 7 months ago - at 10/04/2023 04:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 10/04/2023 03:51AM

We are currently investigating an issue with Online Assessments and the Learner Portal where performance may be affected.

Latest aXcelerate outages

System slowness detected - 5 months ago
System slowness detected - 5 months ago
Known Issue: USI Outage - 6 months ago
USI Integration Issue - 7 months ago

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