Multiple Azure Resources - East US 2 - Mitigation in Progress
ResolvedMinor
June 06, 2022 - Started almost 4 years ago
- Lasted about 9 hours
Incident Report
Starting at 02:41 UTC on 07 Jun 2022, a subset of customers with resources in the East US 2 region may experience difficulties connecting to their resources hosted in this region. We are actively working on an issue where multiple scale units have been impacted by a cooling failure in an East US 2 datacenter, which has impacted Storage and Compute resources. Azure services with dependencies on these resources in this region may also be experiencing impact.Multiple Air Handling Units (AHU) experienced a fault in the impacted datacenter, leading to a sudden increase in ambient temperature. The thermal event was detected by our systems, and once temperatures reached a safety threshold, infrastructure powered down to protect hardware and data durability. The cooling failure has now been addressed and we have brought down the temperatures in the impacted area of this datacenter to normal operational levels.After recovering the impacted AHUs, we powered infrastructure back online safely. Nearly all impacted resources are now back online, and customers should see signs of recovery. We continue to work to bring a few remaining scale units back to a healthy state.The next update will be provided in 60 minutes, or as events warrant.
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