Outage in Bambora Online

Incident affecting authorizations

Resolved Minor
October 27, 2022 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption affecting VISA authorizations. The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity. Updates will be provided as soon as additional information becomes available. We apologize for any inconvenience.
Components affected
Bambora Online Gateway Bambora Online Bambora Classic (ePay) Bambora Online Bambora Checkout
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/27/2022 12:45PM

We experienced a disruption with one of our service providers between 10:45 - 11:45 CET impacting authorizations. Corrective actions have been taken, and services are restored since 11:45 CET. We are currently monitoring to ensure stability.

We apologize for the service interruption and we thank you for your patience.

INVESTIGATING over 1 year ago - at 10/27/2022 09:47AM

We would like to inform you that we are still experiencing intermittent service disruptions affecting VISA authorizations.

The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity.

Updates will be provided as soon as additional information becomes available.

We apologize for any inconvenience.

INVESTIGATING over 1 year ago - at 10/27/2022 09:09AM

We are currently experiencing a service disruption affecting VISA authorizations. The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity.

Updates will be provided as soon as additional information becomes available.

We apologize for any inconvenience.

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