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Outage in BetterCloud

Box Service Disruption

Resolved Minor
January 27, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with the Box integration in relation to validating tokens. We are investigating the issue and will post another update as soon as possible. We apologize for any inconvenience. If you have any questions, feel free to contact our support team at support@bettercloud.com or feel free to open a chat from your BetterCloud instance.
Components affected
BetterCloud Box

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 01/27/2023 06:32PM

We have resolved the issue related to Box integrations for some customers. Box integrations are now functioning as expected. We apologize for any inconvenience. If you have any questions, feel free to contact our support team at support@bettercloud.com.

INVESTIGATING about 3 years ago - at 01/27/2023 05:25PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 01/27/2023 05:25PM

We are investigating an issue with the Box integration in relation to validating tokens. We are investigating the issue and will post another update as soon as possible. We apologize for any inconvenience. If you have any questions, feel free to contact our support team at support@bettercloud.com or feel free to open a chat from your BetterCloud instance.

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