Outage in BetterCloud

Workflow Actions Delayed

Resolved Minor
February 02, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Components affected
BetterCloud Workflows
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/03/2023 11:43PM

We have monitored this issue overnight and through the day today. All Workflow Action traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

MONITORING over 2 years ago - at 02/02/2023 10:57PM

We have identified and fixed the issue that resulted in Workflow Actions being delayed for a subset number of customers. All affected Workflows have progressed as expected. We are currently monitoring our system for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

INVESTIGATING over 2 years ago - at 02/02/2023 08:48PM

We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

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