Outage in Bigleaf Networks

Limited Tunnel Connectivity Issue

Resolved Minor
February 14, 2022 - Started over 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

We’re currently tracking a small percentage of customer sites experiencing a loss of connectivity with 1 or more circuits that are configured as backup-only. We've identified the root cause and are working on an automated resolution. Our support team can also typically apply a manual resolution, so if you’re currently experiencing any circuit downtime, or have any questions about any connectivity issues at your location, please contact Bigleaf Support at 888-244-3133, Opt. 1 or support@bigleaf.net
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 02/14/2022 03:52AM

We’re currently tracking a small percentage of customer sites experiencing a loss of connectivity with 1 or more circuits that are configured as backup-only. We've identified the root cause and are working on an automated resolution. Our support team can also typically apply a manual resolution, so if you’re currently experiencing any circuit downtime, or have any questions about any connectivity issues at your location, please contact Bigleaf Support at 888-244-3133, Opt. 1 or support@bigleaf.net

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