Outage in Bigleaf Networks
Network Performance Issues -- San Jose, Chicago, NY
Resolved Minor
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Outage Details
Components affected
Bigleaf Networks Gateway Cluster: Chicago, IL Bigleaf Networks Gateway Cluster: New York, NY Bigleaf Networks Gateway Cluster: San Jose, CALatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate the issue. We have been able to implement a fix for impacted sites as they are identified. Please contact Bigleaf Support if you are encountering any connectivity issues to specific applications.
We are currently investigating some routing and reachability issues for certain applications reported by a subset of customers in relation to our San Jose, Chicago and New York POPs. We're currently investigating a root cause, and will provide an update as soon as possible.
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