BigPanda - Unified Analytics (Sisense)

Our Unified Analytics services have returned to their normal operation.

Start time:
12/20/2022 18:26 UTC

End time:
12/20/2022 20:33 UTC

What was impacted?
Unified Analytics

We apologize for any inconvenience that this may have caused. Should you continue to experience any issues, please reach out to us via our in-app chat or at support@bigpanda.io.

A fix has been implemented by Sisense and we are currently monitoring for stability within our Unified Analytics service.

Any additional updates will be shared as more details become available.

Sisense has identified the root cause of the issue, and are in the process of applying mitigations to address the issue.

Any additional updates will be shared as more details become available.

A fix has been implemented and we are currently monitoring for stability within our Unified Analytics service.

Any additional updates will be shared as more details become available.

We continue to work with our third-party analytics provider (Sisense) to restore full functionality to our Unified Analytics service.

Additional updates will be shared as more details become available.

Sisense, a Third Party Service, is currently experiencing issues. Unified Analytics dashboards may not load for end users.

Our teams are currently engaged and investigating.

What's impacted?
Unified Analytics
Analytics

What’s not impacted?
Pipeline
APIs
Incident Sharing
BigPanda Console


We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.