Outage in Bitbucket

Degraded Bitbucket web and API performance

Resolved Major
February 27, 2023 - Started 3 months ago - Lasted 41 minutes
Official incident page

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Outage Details

We are investigating cases of degraded performance for some Atlassian Bitbucket Cloud customers. We will provide more details within the next 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/27/2023 04:35AM

On February 27th, between 3:30 UTC and 4:05 UTC, we experienced failures processing website, API, and Pipelines requests for Atlassian Bitbucket. We've rolled back a recent change that introduced performance degradation for some customers. The issue has been resolved and all Bitbucket Cloud services are operating normally.

MONITORING 3 months ago - at 02/27/2023 04:13AM

We have identified the root cause of the website, API, and pipelines errors and have mitigated the problem. We are now monitoring closely.

IDENTIFIED 3 months ago - at 02/27/2023 03:54AM

We are investigating cases of degraded performance for some Atlassian Bitbucket Cloud customers. We will provide more details within the next 30 minutes.

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