Outage in BitMEX

Engine suspended - all trading halted (cancel only mode)

Resolved Major
March 23, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that is suspending all trading on the exchange. Cancel only mode is active. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.
Components affected
BitMEX Trading Engine

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/23/2023 03:11PM

This incident has been resolved. Since 13:20 UTC trading has resumed and our systems are working as usual.

We apologise for any inconvenience caused and we remind our users that all funds have remained safe at all times.

Please contact Support with any further questions.

MONITORING over 2 years ago - at 03/23/2023 01:27PM

Today, from 12:55 UTC to 13:20 UTC, our trading engine was suspended. Orders were executed in cancel only mode.
Since 13:20 UTC trading resumed and is operating BAU.

We will continue to monitor the issue and we remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.

IDENTIFIED over 2 years ago - at 03/23/2023 01:12PM

We have identified an issue that is has suspended all trading on the exchange. Cancel only mode is active.
We are working on implementing a fix and we aim to be back trading at 13:20UTC.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

INVESTIGATING over 2 years ago - at 03/23/2023 01:12PM

We have identified an issue that is suspending all trading on the exchange. Cancel only mode is active. We are working on implementing a fix and will publish updates as necessary.

We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support.

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