Outage in Bitso

Degraded performance for deposits

Resolved Minor
January 25, 2023 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

There is an issue with deposits, causing a delay to reflect on the user wallet. Our engineering team is working on fixing this issue as soon as possible. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/25/2023 10:11AM

This issue has been resolved .

MONITORING over 1 year ago - at 01/25/2023 03:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 01/25/2023 02:20AM

There is an issue with deposits, causing a delay to reflect on the user wallet. Our engineering team is working on fixing this issue as soon as possible.

We apologize for the inconvenience.

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