Is Bitso down?

Bitso current official status is Up and running

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Bitso Latest Stats, Incidents, and Reports

1
Incidents in the last 7 days: 12
Incidents in the last 30 days
Reports in the last 12 hours

Resolved SMS verification issues

Estamos presentando problemas con la verificación por SMS. Nuestros ingenieros están trabajando en conjunto para resolverlo lo más pronto posible. Una disculpa por los inconvenientes. ---------------------------------------------------------------------------------------------------------------------------------------- We’re experiencing issues with SMS verification. Our engineers are working to fix this as soon as possible. Sorry for the inconvenience. ---------------------------------------------------------------------------------------------------------------------------------------- Estamos enfrentando problemas com a verificação por SMS. Nossos engenheiros já estão trabalhando para resolver o problema o mais rápido possível. Desculpem o transtorno.

4 days ago Official incident report

Resolved Problem with eth wallet address allocation

We have an ongoing issue with new eth wallet address creation. Our engineering team is aware of the issue and they are working on it to resolve it as soon as possible. We will send an update through this channel once it is resolved.

12 days ago Official incident report

Resolved ETH / ETH_ERC20 deposits & withdrawals temporarily disabled

ETH / ETH_ERC20 deposits & withdrawals has been temporarily disabled due to an ongoing issue. It will be enabled again in some minutes. Sorry for the inconvenience.

12 days ago Official incident report

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FAQ

Is Bitso down?: Bitso seems to be up and running. We're updating the status regularly.
I'm having issues with Bitso, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.

Check the Twitter account for more information.
How can I be notified when Bitso is having issues?: You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Bitso has issues.
Why IsDown?: We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?: You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?: You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?: We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?: Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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