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Bitso Outages
Resolved Major Trades / Orders processing impacted
We are currently having some issues processing trades and order. Our engineering team is working on to fix the issue as soon as possible. --------------------------------------------------------------------------------------------------------------------- En este momento estamos teniendo problemas procesando ordenes. Nuestro equipo de ingenieros se encuentra trabajando para solucionar este inconveniente cuanto antes. --------------------------------------------------------------------------------------------------------------------- Nós estamos com problemas para processar ordens e trades. Nosso time de engenharia já está trabalhando no problema.
Resolved Minor Operations impacted
We are currently having issues with trades (deposits and withdrawals) for all currencies. Our engineering team is already working on the issue. Sorry for the inconvenience. --------------------------------------------------------------------------------------------------------------------- Estamos presenciando inconvenientes con las operaciones (depósitos y retiros para todas las monedas). Nuestro equipo técnico se encuentra trabajando en este caso. Disculpe las molestias ocasionadas. --------------------------------------------------------------------------------------------------------------------- Nós estamos com problemas com todas as negociações (depósitos e saques) de todas as moedas. Nosso time de engenharia já está trabalhando no problema. Desculpem os inconvenientes.
Resolved Minor TRX withdrawals disabled
TRX withdrawals have been temporarily disabled. We will update once they are enabled again. For further support please reach out to our support - https://support.bitso.com/ ------------------------------------------------------------------------ Los retiros de TRX se encuentran temporalmente deshabilitados. Notificaremos cuando los mismos se encuentren habilitados nuevamente. Para mayor asistencia, póngase en contacto con nuestro equipo de soporte - https://support.bitso.com/ ------------------------------------------------------------------------ Os saques de TRX foram temporariamente desabilitados. Nós informaremos uma vez que eles estejam disponíveis novamente. Para maiores informações e/ou assistências, entre em contato com nosso time de suporte - https://support.bitso.com/
Resolved Minor Problem with Crypto tab - Android
We have an ongoing issue which prevents users to view details from Crypto tab in Android. Our engineering team is working on the fix. ---------------------------------------------------------------------------------------- Estamos presentando una incidencia la cual previene a los usuarios ver el detalle dentro de la pestaña de Cripto en la app de Android. Nuestro equipo de ingeniería ya se encuentra trabajando en la solución. ---------------------------------------------------------------------------------------- Estamos com um incidente que previne os usuários a ver os detalhes dentro da aba "Cripto" do aplicativo móvel para Android. Nosso time de engenharia já está trabalhando la solução.
Resolved Minor Deposits delayed
Deposits to wallets are delayed. Our engineering team is working on an ongoing issue to resolve this as soon as possible. ---------------------------------------------------------- Estamos presenciando demoras en nuestros depósitos. Nuestro equipo se encuentra trabajando para solucionar este inconveniente a la brevedad. ---------------------------------------------------------- Os depósitos estão demorando mais que o normal para serem refletidos nas carteiras. Nosso time já está trabalhando no problema para resolvê-lo o quanto antes.
Bitso Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
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Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
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One of your competitors is down? Maybe a good time to spread the word about your service.
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Step 1 Create an account
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Step 2 Select your services
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Step 3 Set up notifications
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Frequently Asked Questions
- Is Bitso down today?
- Bitso seems to be up and running. We've updated the status 2 minutes ago.
- I'm having issues with Bitso, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Bitso is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Bitso has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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