Outage in Bitso
Third-party provider outage: Vaults and Perps unavailable
Resolved MajorIncident Report
One of our third-party providers has a major outage that is causing authentication errors. Users may be unable to access Vaults or Perps, which includes signing in, viewing positions and placing or managing trades. Your funds are safe. This is an access issue only, and no funds have been moved or lost.
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Uno de nuestros proveedores externos presenta una interrupción importante que está causando errores de autenticación. Es posible que los usuarios no puedan acceder a Vaults o Perps, lo que incluye iniciar sesión, ver sus posiciones y abrir o gestionar operaciones. Tus fondos están seguros. Se trata únicamente de un problema de acceso; ningún fondo se ha movido ni perdido.
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 11/11/2026 03:38PM
This incident has been resolved.
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Este incidente ha sido resuelto.
MONITORING
about 20 hours ago - at 11/11/2026 03:20PM
A fix has been implemented and we are monitoring the results.
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Se implementó una solución y estamos monitoreando los resultados.
INVESTIGATING
about 20 hours ago - at 11/11/2026 03:20PM
We are continuing to investigate this issue.
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Seguimos investigando este problema.
INVESTIGATING
about 20 hours ago - at 11/11/2026 03:19PM
One of our third-party providers has a major outage that is causing authentication errors. Users may be unable to access Vaults or Perps, which includes signing in, viewing positions and placing or managing trades. Your funds are safe. This is an access issue only, and no funds have been moved or lost.
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Uno de nuestros proveedores externos presenta una interrupción importante que está causando errores de autenticación. Es posible que los usuarios no puedan acceder a Vaults o Perps, lo que incluye iniciar sesión, ver sus posiciones y abrir o gestionar operaciones. Tus fondos están seguros. Se trata únicamente de un problema de acceso; ningún fondo se ha movido ni perdido.
Latest Bitso outages
Scheduled maintenance impacting Bre-B (Colombia) - about 13 hours ago
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Migration VELO to AERO - 10 days ago
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