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Outage in Bitso

Lightning Network withdrawals temporarily unavailable

Resolved Major
November 05, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

English We’re aware of an issue affecting Bitcoin withdrawals over the Lightning Network. We’ve temporarily disabled Lightning withdrawals while we work with our provider on a fix. Your funds are safe. On-chain Bitcoin withdrawals and all other services are working normally. If a recent Lightning withdrawal of yours failed, the funds will be returned to your Bitso balance. We’ll post an update as soon as Lightning withdrawals are back. We apologize for the inconvenience. Español Estamos al tanto de un problema que afecta los retiros de Bitcoin a través de Lightning Network. Deshabilitamos temporalmente estos retiros mientras trabajamos con nuestro proveedor en una solución. Tus fondos están seguros. Los retiros de Bitcoin on-chain y el resto de nuestros servicios funcionan con normalidad. Si un retiro reciente por Lightning falló, los fondos regresarán a tu saldo en Bitso. Publicaremos una actualización en cuanto los retiros por Lightning estén disponibles nuevamente. Lamentamos las molestias.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/05/2026 01:14AM

EN
Lightning Network withdrawals have been restored and are working normally. Thank you for your patience.

ES
Los retiros por Lightning Network se restablecieron y ya funcionan con normalidad. Gracias por tu paciencia.

IDENTIFIED 7 days ago - at 11/04/2026 11:51PM

English
We’re aware of an issue affecting Bitcoin withdrawals over the Lightning Network. We’ve temporarily disabled Lightning withdrawals while we work with our provider on a fix.
Your funds are safe. On-chain Bitcoin withdrawals and all other services are working normally. If a recent Lightning withdrawal of yours failed, the funds will be returned to your Bitso balance.
We’ll post an update as soon as Lightning withdrawals are back. We apologize for the inconvenience.

Español
Estamos al tanto de un problema que afecta los retiros de Bitcoin a través de Lightning Network. Deshabilitamos temporalmente estos retiros mientras trabajamos con nuestro proveedor en una solución.
Tus fondos están seguros. Los retiros de Bitcoin on-chain y el resto de nuestros servicios funcionan con normalidad. Si un retiro reciente por Lightning falló, los fondos regresarán a tu saldo en Bitso.
Publicaremos una actualización en cuanto los retiros por Lightning estén disponibles nuevamente. Lamentamos las molestias.

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