Outage in Blackboard

Slower Ally processing times on Feb 21, 2024

Resolved Minor
February 21, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

IMPORTANT: Notice for U.S. and EU Ally Deployments – Slower Ally processing times on Feb 21, 2024 We are aware of potentially slower processing times this morning for Ally activities within our U.S. region (US-East-1) and EU (eu-central-1). Ally and its associated components remain available, however there may be delays in processing new content items and generating alternative formats. The Ally team is actively monitoring and working to address this and we will post back as soon as processing times have returned to normal.
Components affected
Blackboard Ally - Europe Blackboard Ally - North America
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2024 07:12PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/21/2024 05:56PM

IMPORTANT: Notice for U.S. and EU Ally Deployments – Slower Ally processing times on Feb 21, 2024
We are aware of potentially slower processing times this morning for Ally activities within our U.S. region (US-East-1) and EU (eu-central-1).

Ally and its associated components remain available, however there may be delays in processing new content items and generating alternative formats. The Ally team is actively monitoring and working to address this and we will post back as soon as processing times have returned to normal.

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