Blackboard

Blackboard Status

Ongoing Collaborate Ultra - AWS (EU) Bahrain users may not be able to dial into a Collaborate Ultra Session using the Bahrain teleconference number at this time

Thursday, April 8, 2021 4:00 AM GMT - Bahrain users may not be able to call into a Collaborate Ultra Session using the Bahrain teleconference number. Bl...

about 1 month ago Official incident report
Blackboard had 2 problems in the last month.
Don't be caught off guard. Get a notification in the next one!

Sign up with Google or with email

Easily monitor 30 service providers that your business relies on for only $7/month.
Monitor up to 5 services for free.

Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: about 1 month ago

Latest Incidents

Last 30 days

13/04
14/04
15/04
16/04
17/04
18/04
19/04
20/04
21/04
22/04
23/04
24/04
25/04
26/04
27/04
28/04
29/04
30/04
01/05
02/05
03/05
04/05
05/05
06/05
07/05
08/05
09/05
10/05
11/05
12/05
13/05

Resolved For a subset of WCM sites, Photo Galleries may not appear on the home page, and some home page links may not function

As of early this morning, some sites have reported home page Photo Galleries as missing/not displaying, and have also reported that some links on the home page (sign in/Site Manager) may not be functional. We are currently investigating the issue.

Resolved Support Line Temporarily Down

We are currently experiencing intermittent issues with our support line that is causing calls not to go through to our support team. We are working to resolve this as quickly as possible.

Resolved Learn SaaS Impacting Maintenance

Blackboard will be performing client impacting maintenance. Start [Saturday, 03/27/2021, 13:00, Local Datacenter Time Zone] End [Saturday, 03/27/2021, 15:00, Local Datacenter Time Zone] Monthly update of the OS will occur. Clients will have interruptions of service for a few minutes while the servers reboot. This will only affect clients using Analytics for Learn.

about 2 months ago Official incident report

Resolved Blackboard Help is loading slowly

Blackboard Help is experiencing an interruption of service. We’ve escalated the issue to our partners.

about 2 months ago Official incident report

Resolved Main voice recording not working

The main voice recording line is currently down. Clients are able to use the alternate numbers to record their messages. The Text to Speech and Uploading a Recording features still function as appropriate.

about 2 months ago Official incident report

Resolved SafeAssign - Processing Time

Due to the high load of submissions, currently, there is a backlog to be processed and the expected waiting time is around 11 hours.

about 2 months ago Official incident report

Resolved Connect - Delays with prescheduled messages

Currently there is an issue with prescheduled messages being sent an hour later than expected due to the time change. Messages appear to be sending at the correct time in the user interface but actual delivery is delayed by one hour. The Development team is working towards a resolution. All messages that are scheduled to send immediately are processing as normal.

about 2 months ago Official incident report

Resolved Delays with prescheduled messages

Previously scheduled messages are still going out an hour later than scheduled. Any newly created message will go out at the correct time. If you wish to delete and recreate a scheduled message please do so. Our team continues to investigate and work toward a full resolution.

about 2 months ago Official incident report

Resolved Delays with prescheduled messages

Currently there is an issue with prescheduled messages being sent an hour later than expected due to the time change. The Development team is working towards a resolution. All messages that are scheduled to send immediately are processing as normal.

about 2 months ago Official incident report

Trusted by teams from all over the world

Services Available
805
Incidents registered
47680
Monitoring Incidents
81

Ready to dive in? Start using IsDown today.

Sign up for free