2 incidents in the last 7 days
4 incidents in the last 30 days
Last known issue was 6 days ago
Resolved Site down for a subset of clients.
Our development team has identified an issues causing a subset of clients to be unable to use the mass notification system. We are working as quickly as possible to restore all services. If you require an emergency message to be sent and cannot access the system, please reach out to the support team for assistance.
Resolved BB Comms Degraded Performance
For a subset of clients, Bb Comms is currently not accessible. Our engineering team is engaged and working towards a resolution. We will update this status once service has been restored.
Resolved Expired Certificate Issues
Blackboard is aware of the issue with the expired certificates driven by the certificate update from Fastly's. Users with unsupported software could have experienced issues when accessing or loading content in Learn SaaS due to OpenSSL subscriber Certificate expiration (Sep 30). Please ensure that end-user OS and browser are updated to a supported version. Fastly has replaced its certificate to use GlobalSign SSL certificate which will resolve the problem for most users. However, we encourage clients to keep their machines with recent OS and browsers versions.
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