Ally Processing delays (January 8, 2026) - US and Europe

This incident has been resolved.

Processing has returned to normal expected levels and the team is monitoring progress.

We are experiencing a spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US and Europe.   Real time processing delays of approximately 1 hour for new content items may be seen during this time.

Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.