Outage in Blackboard
Illuminate - Performance Degradation Impacting Snowflake Queries and Reports
Resolved MinorIncident Report
Summary AI Generated
Blackboard's Illuminate service experienced performance degradation for 2.5 hours, causing Snowflake queries to run slower than usual and Illuminate reports to load slowly or time out. The team identified the root cause and deployed a fix to production. Normal performance was restored and the service is now operating normally.
We are currently experiencing performance degradation. As a result, some Snowflake queries may run slower than usual, and Illuminate reports may take longer to load or could time out. Our team is actively investigating the issue and working to restore normal performance at the earliest
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 04/16/2026 10:08AM
The performance issue has been resolved. Snowflake queries and Illuminate reports are now operating normally
MONITORING
about 6 hours ago - at 04/16/2026 09:19AM
We have identified the root cause of the issue and deployed a fix to production. The team is closely monitoring performance to ensure stability
INVESTIGATING
about 8 hours ago - at 04/16/2026 07:37AM
We are currently experiencing performance degradation. As a result, some Snowflake queries may run slower than usual, and Illuminate reports may take longer to load or could time out. Our team is actively investigating the issue and working to restore normal performance at the earliest
Latest Blackboard outages
Course Catalog Maintenance - 8 days ago
Ally Processing Delays - US-east Region (March 30, 2026) - 17 days ago
Ally Processing Delays - US-east Region (March 26, 2026) - 21 days ago
Illuminate - SSO login issue - 29 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
