Outage in Blackboard
All Gov Cloud clients and 8 EU prod clients
Resolved MinorIncident Report
Summary AI Generated
A service issue affected Blackboard Learn deployments in the AWS Gov Cloud (US) and Europe SaaS regions, impacting all Gov Cloud clients and 8 EU production clients. The incident lasted approximately 13 days, during which Blackboard identified the problem and implemented a fix. All affected sites were restored online and the incident was fully resolved.
The issue has been identified and a fix is being implemented.
Components affected
Blackboard Learn - SaaS Deployment for Learn (Europe) Blackboard Learn – AWS Gov Cloud (US)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/29/2026 01:24PM
This incident has been resolved.
IDENTIFIED
22 days ago - at 05/16/2026 11:04AM
All sites are online
MONITORING
22 days ago - at 05/16/2026 10:14AM
A fix has been implemented and we are monitoring the results
IDENTIFIED
22 days ago - at 05/16/2026 09:01AM
We are continuing to work on a fix for this issue.
IDENTIFIED
22 days ago - at 05/16/2026 06:48AM
The issue has been identified and a fix is being implemented.
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