Outage in Blackboard
Blackboard Service Interruption
Major
August 19, 2026 - Started about 12 hours ago
Official incident page
Official incident page
Incident Report
Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East.
Additional updates will be posted to status.blackboard.com
Components affected
Blackboard Learn - SaaS Deployment for Learn AmericasTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 08/20/2026 09:09AM
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
MONITORING
about 3 hours ago - at 08/20/2026 06:52AM
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
MONITORING
about 6 hours ago - at 08/20/2026 04:40AM
Services have been restored. Blackboard is continuing to monitor these underlying services.
MONITORING
about 7 hours ago - at 08/20/2026 03:36AM
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
MONITORING
about 8 hours ago - at 08/20/2026 02:38AM
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
IDENTIFIED
about 9 hours ago - at 08/20/2026 01:40AM
The issue has been identified, and Blackboard is working to restart and restore services. There may continue to be instability while we work to ensure all services are fully recovered.
Next update to status.blackboard.com will be in 1 hour
INVESTIGATING
about 9 hours ago - at 08/20/2026 01:17AM
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.
We will continue to post updates to status.blackboard.com
INVESTIGATING
about 10 hours ago - at 08/20/2026 12:06AM
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.
We will continue to post updates to status.blackboard.com
INVESTIGATING
about 11 hours ago - at 08/19/2026 11:10PM
Update: Adjusting scope from "Blackboard - SaaS - Global" to "Blackboard - SaaS (US)"
INVESTIGATING
about 11 hours ago - at 08/19/2026 10:48PM
We are continuing to investigate the issue and are actively working with Blackboard's infrastructure partners to diagnose and resolve the issue as quickly as we can.
We will continue to provide updates at status.blackboard.com
INVESTIGATING
about 12 hours ago - at 08/19/2026 10:10PM
Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East.
Additional updates will be posted to status.blackboard.com
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