Blackboard Issues with 4000.15.0 Release

This incident has been resolved.

Resolved Update - The engineering team has completed the fix for the Release Conditions issue identified in version 4000.15.0.

Deployment of the fix to production environments is currently in progress and will continue across all the sites. Once the deployment is completed, the issue related to assessment visibility and Release Conditions will be fully resolved.

The team will continue to closely monitor the environments following the deployment to ensure platform stability and expected behavior.

We appreciate your patience and understanding throughout this process.

The engineering team is actively working on a resolution for the Release condition issue.
As a temporary workaround until the fix is available, please remove any assessment access exceptions configured in the Gradebook (for example, custom start/end dates assigned to individual students).
Once the exceptions are removed, the assessment will appear correctly in the student view.
We appreciate your patience and understanding while we work toward a permanent resolution.

We have identified the root cause of the issue related to Release Conditions. The team is working on a fix that will be released as soon as possible. In the meantime, we have updated production instances for customers that have opened a support ticket.

As we investigate an issue related to Release Conditions, the release of 4000.15.0 will be paused until this issue can be resolved, so the US East release is now on hold. Once resolved all sites will be updated with the fix.

We are investigating a number of issues reported with the 4000.15.0 release to production environments. Multiple teams are working on this and we will provide more information as it becomes available.