Outage in Blackboard
Few Blackboard SaaS clients are facing performance issue
Resolved MinorIncident Report
Summary AI Generated
A performance issue affecting select Blackboard Learn SaaS clients in the Americas and Asia Pacific regions lasted approximately 16 hours. The root cause was identified as a problematic database query, for which a fix was implemented and monitored before full resolution. The incident was resolved with no further impact reported.
A few Blackboard LMS clients are currently experiencing performance issues. The team is investigating the root cause and working to restore normal performance.
Components affected
Blackboard Learn - SaaS Deployment for Learn (Asia Pacific) Blackboard Learn - SaaS Deployment for Learn AmericasTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/03/2026 04:33AM
This incident has been resolved.
MONITORING
18 days ago - at 07/02/2026 09:08PM
The issue has been resolved.
MONITORING
18 days ago - at 07/02/2026 02:44PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
18 days ago - at 07/02/2026 01:14PM
We have identified the query causing the performance issue. The team is actively working on a fix
INVESTIGATING
18 days ago - at 07/02/2026 12:39PM
A few Blackboard LMS clients are currently experiencing performance issues. The team is investigating the root cause and working to restore normal performance.
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