Outage in Blackboard
Ally - scores not being generated for new content in Blackboard (Europe, Asia, Canada)
Resolved MinorIncident Report
Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.
Components affected
Blackboard Ally - Europe Blackboard Ally - Asia Pacific Blackboard Ally - CanadaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/05/2026 03:08PM
This incident has been resolved.
MONITORING
4 months ago - at 01/02/2026 04:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 months ago - at 01/02/2026 02:42PM
Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.
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