Outage in Blackboard

Blackboard Learn -- Global Issue

Resolved Major
November 18, 2025 - Started 12 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are experiencing intermittent issues due to an ongoing outage with our service provider. Our engineers are actively engaged in mitigation efforts alongside the provider to resolve this. We apologize for the disruption and are working for a swift resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 11/18/2025 09:35PM

This incident has been resolved.

MONITORING 12 days ago - at 11/18/2025 03:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 11/18/2025 02:37PM

The issue has been identified and a fix is being implemented. No ETA available as of now and will provide the next update by 10.30 AM ET.

INVESTIGATING 12 days ago - at 11/18/2025 01:38PM

We are continuing to work closely with our service provider to resolve the issue. No ETA available as of now and will provide the next update by 9.30 AM ET.

INVESTIGATING 12 days ago - at 11/18/2025 12:50PM

We are continuing to work closely with our service provider to resolve the issue. We will share an ETA as soon as it becomes available.

INVESTIGATING 12 days ago - at 11/18/2025 11:55AM

We are experiencing intermittent issues due to an ongoing outage with our service provider. Our engineers are actively engaged in mitigation efforts alongside the provider to resolve this. We apologize for the disruption and are working for a swift resolution.

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